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Transforming Your Customer Experience
by empowering Your Business with AI-Driven Customer Experience Management Solutions
Our Solutions
Customer & employee experience management
NPS | eNPS | CSAT | CES
AI-powered customer service management
Quality assurance automation & feedback loop tools
Mistery shopping automation
Branch monitoring tool
Custom surveying tools
Survey builder & distribution
Our Clients
Who We Are
Satisfai is an AI-powered customer experience management platform established in 2023 and located in Yerevan, Armenia. We offer tailored solutions for customer and employee experience management, as well as AI powered customer service & surveying management tools. Our approach is to always keep the customer at the center of everything we do. Let us help you achieve your goals and take your business to the next level. Contact us today to learn more.
What Makes Us Stand Out
White label solution
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Multilanguage adaption
Customizable dashboard
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Trends and AI text/emotion analysis
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Live Mystery Shopping monitoring
Trigger based campaigns
Customer segmentation
Omnichannel campaign distribution
Action-oriented detractor managment and workflow
Real-time analytics and prediction
Trigger based campaigns
Industry benchmarking
PostgreSQL database infrastructure
Flexible surveying tool including scheduling, timing and throttling
Alerts and notifications
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Meet Our team
Where the Passion Begins
Hayk Karapetyan
Sales & Business Development
Arthur Harutyunyan
​Technology & Engineering
Grigor Baghdagulyan
Product Strategy & Vision
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